SBA lender profile
Citizens Bank, National Association
Citizens Bank, National Association appears in the public SBA loan data with 552 funded 7(a) loans totaling $377.8M, an average of $685K per loan, and an estimated 8,198 jobs supported. Its SBA lending concentrates in Massachusetts and the Professional and Technical Services sector. Across all of its loans in the data, its charge-off rate is 0.0%.
By Mario Bailey · Source: SBA FOIA 7(a) and 504 data, as of 2026-03-31
Funded loans
552
Total volume
$377.8M
Average loan size
$685K
Charge-off rate
0.0%
Share of funded loans charged off
Jobs supported (reported)
8,198
Programs
7(a)
Bank profile
via FDIC- Total assets
- $132M
- Headquarters
- Abilene, TX
- FDIC cert
- #12309
- Status
- Inactive
Where Citizens Bank, National Association lends
Top states by funded SBA volume.
| State | Loans | Total volume |
|---|---|---|
| Massachusetts | 111 | $77.1M |
| Pennsylvania | 76 | $58.2M |
| New York | 53 | $42.0M |
| Michigan | 72 | $37.7M |
| Rhode Island | 52 | $36.6M |
| New Jersey | 41 | $28.6M |
What Citizens Bank, National Association funds
Top industries by funded SBA volume.
| Industry | Loans | Total volume |
|---|---|---|
| Professional and Technical Services | 71 | $59.4M |
| Manufacturing | 45 | $54.2M |
| Retail Trade | 79 | $48.9M |
| Wholesale Trade | 39 | $34.8M |
| Accommodation and Food Services | 47 | $32.6M |
| Construction | 76 | $28.9M |
Citizens Bank, National Association SBA lending by year
| Fiscal year | Loans | Total volume |
|---|---|---|
| 2020 | 116 | $62.0M |
| 2021 | 80 | $76.6M |
| 2022 | 70 | $52.2M |
| 2023 | 81 | $63.9M |
| 2024 | 72 | $33.2M |
| 2025 | 110 | $64.8M |
| 2026 | 23 | $25.2M |
Sources and disclaimer. All figures are computed from
the U.S. Small Business Administration's public FOIA 7(a) and 504 loan data (as of 2026-03-31),
as described in our methodology.
The charge-off rate is the share of Citizens Bank, National Association's funded loans marked charged off across all of its
loans in the data; it is not a lifetime default rate. SBA Loan Index is not affiliated with the
SBA and is not a lender, broker, or financial advisor. This is general information, not advice.
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